Shipping & Returns
|Value of goods||Shipping costs|
|$10.00 > $49.99||$8.95|
|$50.00 > $99.99||$10.95|
Shipments to AK, HI, P.O. Box, APO, PR
Standard shipping to AK, HI and Puerto Rico are generally delivered
within 5 mailing days after the order is shipped. However, these
locations may have delivery times up to 9 mailing days.
APO destinations with Standard shipping can take up to 30 business
days to be received.
Express shipping is not available to P.O. Boxes or APO address. If you
enter a P.O. Box or an APO address for Express shipping, we will ship
your order via our Premium shipping option.
Customs and fees
Orders being shipped outside of the United States are subject to
customs or duty fees. The fees are governmental in nature and not
Pictures2TS. We state 1) in checkout, next to the
international shipping options, and 2) in the confirmation email that
these fees may apply. For any issues regarding
customs or duty fees, please contact your local customs office. These
fees cannot be refunded, as they are not charged by us.
Please note: International shipping times are not
guaranteed. Customs clearance can significantly delay the delivery of
international orders. Such delays are not reflected in our estimated
shipping times and are beyond our control. To ensure the most efficient
handling of your international order, please make sure to include a
local telephone number and email where you can be reached. Please check
with your local customs authorities in advance to determine your
country's specific import requirements.
Fair Return Policy
Every item you order at
printed for you on-demand by hand. Returns aren’t put back on our warehouse
shelves, as we can’t resell them. But we want to make sure you’re 100%
satisfied with your order. This is why you can rely on our fair return
30-day Return Guarantee
Simply return your product within 30 days of receiving your order for
any return or exchange needs. If it doesn’t fit or you don’t like it,
just let us know and we can find a solution together. We can offer you
the following return options:
Exchange for a new product
Exchange store credit which can be redeemed towards your next order.
Refunding the purchase price is possible as long as you didn’t personalize the product yourself.
Simply go to our Returns page and fill in the deatils and we'll be in touch.
Returns are usually processed within 7 days. We are unable to
process returns sent to us without prior notification in the “Returns”
section of your account or delivery confirmation.
Our satisfaction guarantee exists in addition to your legal rights,
including right of withdrawal and warranty claims.