Shipping & Returns

Shipping Costs
Value of goodsShipping costs
Upto $9.99
$6.95
$10.00 > $49.99$8.95
$50.00 > $99.99
$10.95
$100 +
$12.95

Shipments to AK, HI, P.O. Box, APO, PR

Standard shipping to AK, HI and Puerto Rico are generally delivered within 5 mailing days after the order is shipped. However, these locations may have delivery times up to 9 mailing days.

APO destinations with Standard shipping can take up to 30 business days to be received. Express shipping is not available to P.O. Boxes or APO address. If you enter a P.O. Box or an APO address for Express shipping, we will ship your order via our Premium shipping option. 


Customs and fees

Orders being shipped outside of the United States are subject to customs or duty fees. The fees are governmental in nature and not charged by Pictures2TS. We state 1) in checkout, next to the international shipping options, and 2) in the confirmation email that these fees may apply. For any issues regarding customs or duty fees, please contact your local customs office. These fees cannot be refunded, as they are not charged by us.


Please note: International shipping times are not guaranteed. Customs clearance can significantly delay the delivery of international orders. Such delays are not reflected in our estimated shipping times and are beyond our control. To ensure the most efficient handling of your international order, please make sure to include a local telephone number and email where you can be reached. Please check with your local customs authorities in advance to determine your country's specific import requirements.


Exchanges and Returns

Fair Return Policy

Every item you order at Pictures2TS is printed for you on-demand by hand. Returns aren’t put back on our warehouse shelves, as we can’t resell them. But we want to make sure you’re 100% satisfied with your order. This is why you can rely on our fair return policy.


30-day Return Guarantee

Simply return your product within 30 days of receiving your order for any return or exchange needs. If it doesn’t fit or you don’t like it, just let us know and we can find a solution together. We can offer you the following return options:

  • Exchange for a new product
  • Exchange store credit which can be redeemed towards your next order.

Refunding the purchase price is possible as long as you didn’t personalize the product yourself.


Easy Returns

Simply go to our Returns page and fill in the deatils and we'll be in touch.

Returns are usually processed within 7 days. We are unable to process returns sent to us without prior notification in the “Returns” section of your account or delivery confirmation.

Our satisfaction guarantee exists in addition to your legal rights, including right of withdrawal and warranty claims.